Our Guarantee

When you buy a Water Imp unit, not only do you get a high quality product, all of our Water Softener alternative units also come with an unequivocal double guarantee.190 DAY MONEY BACK GUARANTEE

Having correctly followed the installation and operation instructions if you are dissatisfied with the performance of your Water Imp model for any reason at the end of 190 days continuous use you may return it to us for a full refund.


Water Improvements Ltd. guarantee that there will be a full unit replacement of your Water Imp model if it should suffer a manufacturer’s defect in the first five years of purchase.